Privacy Policy

Introduction

Wytmode Cloud Private Limited ("Company", "we", "our", or "us"), headquartered in Bengaluru, India, is the legal owner and operator of the PlanInsta application. We are fully committed to safeguarding the privacy of our users and ensuring transparency in how we manage their personal and business data.

This Privacy Policy elaborates on what information we collect, why we collect it, how we use it, how we protect it, and the rights you have in relation to your data.

1. Information We Collect

We collect various categories of data to provide and improve our services. These include:

2. How We Use Your Information

We utilize the information we collect for the following purposes:

• Service Delivery: Your data is used to provide access to the PlanInsta platform, allow you to create, save, and manage your business plans, and deliver support services.
• Personalization: We tailor your experience by remembering your preferences, session history, and customization settings.
• Payment Processing: We use your information to securely process payments, issue invoices, verify transactions, and maintain payment records.
• Communication: We may contact you via email or SMS to share updates, notify about plan limits, new features, or changes to policies. Marketing communications are only sent if you opt-in.

3. Information Sharing and Disclosure

We do not and will never sell your personal information to any third party. However, we may share your information under the following circumstances:

• Service Providers: We engage trusted third-party vendors for infrastructure, cloud hosting, payment gateways (e.g., Stripe, Razorpay), and customer support tools. These providers access only the information needed to perform their functions and are contractually obligated to safeguard your data.
• Legal Obligations: If required by law, regulation, legal process, or government request, we may disclose your personal data in compliance with applicable statutes.

4. Data Retention

We retain your data as long as your account remains active or as necessary to fulfil the services requested. You may request the deletion of your data at any time by contacting us. Please note that backup copies may take up to 30 days to be purged entirely from all systems.

5. Data Security

We adopt industry-standard measures to ensure the protection of your data:

• • All sensitive data is encrypted both in transit (TLS) and at rest.
• • Access to user data is restricted through role-based access control.
• • We conduct regular security audits and vulnerability assessments to detect and resolve threats.

6. Your Rights and Choices

You have the following rights under applicable data protection laws:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request corrections to any inaccurate or outdated information.
• Right to Deletion: Request complete erasure of your personal and business data.
• Right to Withdraw Consent: You may withdraw previously given consent to data processing at any time.
• Right to Lodge Complaint: If you believe your rights have been violated, you may file a complaint with your local data protection authority.

7. Contact Information

For privacy-related concerns, please contact: